Privacy Policy
How collects, uses, and protects your information
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Introduction & Scope
Welcome to , operated by VistarKriya Marketings Private Limited. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform, including our website, mobile applications, and related services.
Who This Policy Covers
This policy applies to three distinct user groups:
- Tenants: Businesses that subscribe to our platform to create their digital office
- B2B Customers: Your business clients who use your customer portal
- Visitors: Anyone browsing our public website
By accessing or using , you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please do not use our services.
Information We Collect
🏢 For Tenants (Business Subscribers)
Registration & Account Information
- Business name, owner name, and contact details
- Email address and phone number
- Business registration documents (GST, PAN, etc.)
- Domain name preferences (subdomain or custom domain)
- Bank account details for payment processing
- UPI IDs and payment gateway credentials
Platform Usage Data
- Pages created, services listed, and content uploaded
- Chapter subscriptions and feature usage
- Customer enquiries and service requests
- Payment transactions and wallet balance
- Analytics data (page views, visitor counts)
- Login history and IP addresses
👥 For B2B Customers
- Name, email, phone number
- Business information
- Service requests and documents
- Communication history with Admin
🌐 For Visitors
- Browser type and version
- IP address and location (approximate)
- Pages visited and time spent
- Referral source
How We Use Your Data
We use collected information for:
- Service Delivery: Providing, operating, and maintaining our platform
- Account Management: Creating and managing your account
- Communication: Sending important updates, notifications, and support
- Improvements: Analyzing usage to improve our services
- Security: Detecting and preventing fraud or abuse
- Legal Compliance: Meeting regulatory requirements
- Marketing: Sending promotional content (with your consent)
Data Minimization
We only collect data that is necessary for providing our services. We do not sell your personal data to third parties.
Data Sharing & Disclosure
We may share your information with:
Service Providers
Third-party vendors who help us operate our platform (payment processors, cloud hosting, email services, etc.)
Business Partners
API partners, loan providers, and service partners when you use specific chapters
Legal Requirements
When required by law, court order, or government regulations
Data Processing for Chapters
Certain service chapters (like Click Credit, MSME Digital) may require sharing data with external partners. This is disclosed at the time of using these services.
Data Security
We implement industry-standard security measures:
SSL Encryption
All data transmitted is encrypted
Secure Hosting
Data stored on secure servers
Access Controls
Role-based access permissions
Monitoring
24/7 security monitoring
Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, data is retained for 30 days before permanent deletion.
Your Rights
You have the following rights regarding your data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Withdraw Consent: Revoke previously given consent
To exercise these rights, contact us at hello@vistarkriya.com
Cookies & Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze site usage and performance
- Provide personalized experiences
Types of Cookies
- Essential: Required for platform functionality
- Analytics: Help us understand usage patterns
- Preferences: Remember your settings
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
VistarKriya Marketings Private Limited
Email: hello@vistarkriya.com
Phone: 8766268711